Privacy Policy

Last Updated: February 2, 2026

Eyes on Cargo ("EOC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cargo tracking and logistics management services.

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected through your use of our services:

• Account Information: Name, email address, phone number, company name, and billing information
• Location Data: Real-time GPS coordinates and location history of tracked cargo and shipments
• Shipment Information: Cargo details, origin and destination addresses, tracking numbers, and delivery status
• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Information about how you interact with our platform, including features used and actions taken

2. Location Data Collection and Use

As a cargo tracking service, location data is central to our operations. We collect and process location information as follows:

• GPS Tracking: We collect real-time location data from GPS devices attached to cargo shipments with your authorization
• Purpose: Location data is used solely to track cargo movements, provide delivery updates, optimize routes, and ensure shipment security
• Retention: Location history is retained for up to 24 months for operational purposes and regulatory compliance
• Sharing: Location data may be shared with authorized parties including shippers, receivers, carriers, and customs authorities as necessary for shipment delivery

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our cargo tracking services
• Processing shipments and facilitating deliveries
• Sending notifications about shipment status, delays, and arrivals
• Analyzing and improving our services and user experience
• Detecting and preventing fraud and security incidents
• Complying with legal obligations and regulatory requirements
• Communicating with you about our services, updates, and promotional offers

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf, including payment processors, cloud hosting providers, and analytics services
• Business Partners: Shipping carriers, logistics providers, and warehouse operators involved in your shipments
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Object: Object to the processing of your information in certain circumstances

To exercise these rights, please contact us at privacy@eyesoncargo.com.

7. Location Tracking Controls

You can control location tracking through the following methods:

• Enable or disable tracking for specific shipments through your account dashboard
• Adjust notification preferences for location-based alerts
• Request temporary suspension of tracking services by contacting support

Please note that disabling location tracking may limit the functionality of our services.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Location data is typically retained for 24 months, while account information is kept for the duration of your relationship with us and for a reasonable period thereafter for legal and business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Eyes on Cargo (EOC)
Email: privacy@eyesoncargo.com
Email: info@eyesoncargo.com